Just came back from helping out @ ANGLES HCI 2010. I was helping out as an usher and one of the elocution coaches.
This year's impromptu topics were, frankly speaking, very challenging - I probably wouldn't do very well for the topics if I am a finalist.
Back to the crux - there was this one topic regarding graciousness in Singapore.

There were many interesting viewpoints (which I unfortunately forgot).
And I was suddenly rudely reminded of the lack of graciousness that many Singaporeans now unfortunately possess.
One very appalling yet strong evidence:

from STOMP: 'How can this man continue to sit on the seat when two elderly people are standing in front of him?'
Yet another picture

Again taken from Stomp: 'This mother was seen throwing a piece of tissue paper onto the floor at this MRT station. When she realised a STOMPer had seen her, she tried to hide it under her dress.'
Why is this so?
Is it our culture to be ungracious? I don't believe so.
We must, first and foremost, evaluate the reasons for this trend, before we can even rectify it.
I think that ultimately, the fast-paced, rapidly globalizing environment of Singapore, has impacted the society and imbued our citizens with individualistic ideals. Not exclusively to those in the workforce, but to the other members of the dependent population as well. And secondly, there are too many laws, fines and punishments, and some citizens are probably getting tired of them. That's human nature - the more you enforce certain regulations, the more obstinate they would become.
And this has subsequently led to the graduallly diminishing of core social, civic, and moral values. Just like in 'Animal Farm' the absence of these values will in turn bring in societal declination.
And the government is taking serious, desperate measures to keep these values intact, one most noticeable move being the use of Phua Chu Kang, an icon itself in the domestic media realm:

The improvement since the campaign's start isn't very large, though.
I personally believe that we should focus on our NEXT generation, which would have the highest chances of absorbing these values, since they are still youthful. These shouldn't be taught as part of a 'syllabus', but should, instead, be included as a school value, or etc. etc.
Graciousness isn't something that you can clearly evaluate or define. It originates from core values of the heart. Teachers or educators should thus note that these values, not specific acts of graciousness, should be taught to the students
I suppose that's all.
Cheers,
Zhu Cheng